Shipping Policy
Shipping Policy
Effective Date: June 19, 2026
Thank you for shopping with Aastik Ayurveda. We strive to ensure that your orders are processed and delivered in a timely and efficient manner. This Shipping Policy outlines our shipping procedures for products purchased through www.aastikayurveda.com.
1. Order Processing
- All orders are processed after successful payment confirmation.
- Orders are generally processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of any delay due to unforeseen circumstances, customers will be notified through email or phone.
2. Shipping Locations
- We currently ship across India.
- International shipping may be available for selected products and locations. Customers may contact us before placing an international order.
3. Estimated Delivery Time
Delivery timelines may vary depending on the destination and courier service availability.
- Metro Cities: 3–7 Business Days
- Other Cities and Towns: 5–10 Business Days
- Remote Areas: 7–15 Business Days
Please note that delivery timelines are estimates and may be affected by weather conditions, natural disasters, transportation issues, government restrictions, or other circumstances beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment is completed.
- Promotional offers such as free shipping may be provided from time to time at the sole discretion of Aastik Ayurveda.
5. Order Tracking
- Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp, wherever applicable.
- Customers can use the tracking information provided by the courier partner to monitor shipment status.
6. Delivery Attempts
- Courier partners may make multiple delivery attempts.
- If delivery fails due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-dispatch.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
- Order Number
- Product Images
- Description of the issue
After verification, we will assist you with a replacement or appropriate resolution as per our Return and Refund Policy.
8. Digital Products, Courses & Consultations
The following services do not require physical shipping:
- Online Ayurvedic Consultations
- Online Courses and Training Programs
- Digital Educational Materials
- Downloadable Resources
Access details for such services will be shared electronically via email, WhatsApp, SMS, or through your registered account on the website.
9. Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Aastik Ayurveda shall not be liable for delays or delivery failures resulting from incorrect or incomplete address details provided by the customer.
10. Force Majeure
Aastik Ayurveda shall not be held responsible for delays or failure in delivery due to circumstances beyond reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, government restrictions, pandemics, or courier service interruptions.
11. Contact Us
For shipping-related queries, please contact:
Aastik Ayurveda
Website: www.aastikayurveda.com
Email: contact@aastikayurveda.com
Phone: +91 94607 78750
We are committed to assisting you with any shipping concerns and ensuring a smooth shopping experience.